Alice-spicer
May 28, 2026
"Postponed show was handled easily"
My show got pushed back and I was a little worried at first, but ScoreBig sent me an update within maybe a day or so. My tickets still worked, and I didn’t have to email or call anyone like 5 times to figure it out. For an annoying situation, it was handled really smoothly.
debra_Lakes96
May 27, 2026
"Paying felt safe and simple"
I’m always a little cautious when entering payment info online, so I appreciated that this felt really straightforward and secure. Nothing seemed confusing or questionable, which gave me some reassurance and made the whole payment process easy
James_garner97
May 21, 2026
"Tickets showed up way too late"
I bought my tickets and then just ended up waiting around forever for them to come through. The weird part is, they did finally show up, but it was so close to the event that I was stressing the whole time. not planning to use ScoreBig again.
JohnHernandez
May 17, 2026
"Refund took longer than I expected"
I bought tickets through scorebig.com and ended up needing a refund after something came up. It wasn’t a total mess or anything, but I did have to follow up more times than I thought I would. I kept checking my email, then forgetting about it, then remembering again and wondering where things stood.
The support people were polite when they replied, so I’ll give them that, but the updates were slow. Eventually I did get my money back, which is the main thing, and I’m glad it got sorted. Still, the whole process felt like it dragged on longer than it needed to
JeanWilliams_36
May 13, 2026
"Decent if you’re scrambling for tickets"
I used ScoreBig the day before a show when I realized I still hadn’t bought tickets. As someone who usually tries to be the “find a good deal” person in my group, I was relieved there were still some options available, especially since a lot of other sites were already looking way too expensive.
The prices were okay, but I wouldn’t say they were amazing. The fees at checkout felt a little higher than I expected, and I didn’t love that the seat details were kind of vague until after I bought them.
That said, the tickets showed up in time and worked fine at the door, so I can’t really complain too much. I’d probably only use ScoreBig again if I was buying last minute and didn’t have many other choices.
robertkubis7426
May 08, 2026
"Tickets worked just fine"
I was a little nervous at first, not gonna lie, but the tickets scanned without any trouble. We got in quickly and everything went smoothly, no issues at all.
hello_david411
April 28, 2026
"Nice seat upgrade, though a little unclear"
I used scorebig.com and somehow ended up with a seat upgrade, which was a nice surprise. The seats were definitely better than what I thought I was paying for, so I can’t really complain about that part. But something about it felt a little vague before checkout, like I wasn’t totally sure what I was actually getting until later. Overall it was a decent experience, I just wish the details had been more straightforward
"Seats Weren’t What I Picked"
Not gonna lie, I was frustrated when the tickets showed up. I ordered aisle seats, but the ones I got were a few rows away and not on the aisle at all. The event still worked out in the end, but it definitely wasn’t the seating I paid for
brandystewart9532
April 26, 2026
"I appreciated knowing the full price upfront"
I really liked that the total price was clear before I paid. For me, seeing the fees upfront made a big difference because I wasn’t stuck wondering if the price would jump at the last screen. It made comparing tickets easier, and I felt better about going through with the purchase. Overall, it was a smooth experience.
loisadamczyk5012
April 25, 2026
"issue got Fixed fast"
I had a problem with my ticket order and was annoyed at first. but Support got back to me quicker than I expected and got it sorted before the event. wasn’t a perfect experience, but they did make it right in the end...
LouiseEspinosa_49
April 24, 2026
"Site Was Frustrating"
The site was kind of a hassle to use. Pages kept freezing on me, and trying to find tickets took way longer than it should have.
RobertDawson
April 06, 2026
"Not really worth it"
I tried ScoreBig because I figured I might snag a cheaper ticket, and at first it kind of looked like I did. But then the fees showed up at checkout, and by the time everything was added in, the price wasn’t much different from the other ticket sites I had been checking. Funny how that happens right when you think you found a deal.
The seats were fine, nothing terrible, but I kept thinking about what I paid and it just didn’t feel like I got much of a bargain. Maybe it works out better for some events, I don’t know, but for me it wasn’t really worth it. I probably wouldn’t bother using it again
PhyllisCarter_61
March 31, 2026
"Decent, but not the cheapest"
It seemed like a solid option overall, but after checking a few other sites, I did find better prices elsewhere. Not bad by any means, just worth comparing before you buy
Andrea_bowker98
March 31, 2026
"I was worried I might end up losing..."
I was worried I might end up losing my money when I canceled, but it was handled easily. Got my refund without any hassle, which was a relief.
bernice_Huber05
March 21, 2026
"Support did help me in the..."
Support did help me in the end, but it took quite a while to get there. I appreciate that they eventually fixed the issue, but the slow back-and-forth definitely made me trust the service a little less.
derek.Porter
March 20, 2026
"Charge didn’t quite match"
I bought tickets and when the charge finally showed up, it was more than what I thought I saw at checkout. Maybe I missed a fee or something, I’m not totally sure, but it felt off. Support did end up fixing part of it, though it took a few days and the whole thing was kind of messy. I’d probably use them again, but I’d definitely be checking the total way more carefully next time.
joseph.Zachmann
March 19, 2026
"Hardly Any Tickets Left"
I was really looking forward to making plans for this, but the ticket selection was terrible. There were barely any options available, and it pretty much ruined what we had in mind for the day.
corinne.Mills
March 18, 2026
"Checkout was quick and easy, right?"
Checkout was smooth. I didn’t run into any weird steps or random errors, and I got through it faster than I expected. The tickets showed up like they were supposed to, so I really don’t have anything to complain about. That’s how it should be, right?
"Order confirmation was a mess"
Bought tickets and the confirmation process was confusing and slow. I didn’t get clear info right away, so I kept checking my email over and over. Annoying for something time sensitive. Not a great first experience with scorebig.com.
DebbieJimenez_26
March 03, 2026
"Tickets actually came through fine"
I’ve bought tickets twice now and, for once, nothing went wrong for me. They showed up on time both times and I didn’t have to deal with any random issues or last-minute stress, which I kind of expected. So far, it’s been reliable